ScadCo Pty (Ltd), with headquarters in Sandton, South Africa, provides consulting, software, and support services to the education and business industries, serving both the domestic and international sectors. ScadCo brings an innovative approach to consulting and software development, providing our customers with the ability to effectively leverage real and meaningful benefits from technology by offering superior application software, customer service, and consulting services.

We are distinguished by our functional and technical expertise, combined with hands-on experience, ensuring that our customers receive the most effective and professional service. As experts in information technology solutions, ScadCo is involved in every stage from strategic planning, business and IT architecture, software selection, hardware procurement, to commissioning and technical support. Our extensive skills encompass all aspects of implementation and operations, including requirements definition, solution and technology design, configuration, commissioning, and project management.

We pride ourselves on our proven track record for effectively managing multiple projects and implementations. This is due to our effective direction of team members and designing of business solutions to ensure that all requirements are met within budget constraints and time schedules. ScadCo is entering its twentieth year of business with a well-researched and tested product, Scadsys, running at prominent schools and colleges. Our cloud offering is well-positioned for markets with a large number of schools/colleges and governments.

In order to meet the individual needs of clients, ScadCo maintains a wide range of qualifications. We excel in Microsoft Technologies (Server, Active Directory, SQL, SharePoint, Office, and Visual Studio), Sage/Pastel and Xero cloud services, Office 365 and Azure cloud services, and ChatGPT AI services.

At ScadCo, we are continually expanding our knowledge and services to assist customers with successfully implementing school/college management, learning management, and collaboration systems. Exceptional functional and technical expertise, coupled with extensive industry knowledge, makes ScadCo the ideal choice for enabling and aligning information technology in businesses/schools/colleges/training institutions and governments.

This web site is owned by ScadCo (Pty) Ltd and this Privacy Policy is designed to inform you about our practices regarding collection, use, and disclosure of information that you may provide via this site. Please be sure to read this entire Privacy Policy before using or submitting information to this web site. This site is intended for use by residents of South Africa.

Your Consent

By using this site, you agree to the terms of this Privacy Policy. Whenever you submit information via this site, you consent to the collection, use, and disclosure of information in accordance with this Privacy Policy.

Protection of Personal Information

ScadCo takes the privacy and protection of personal information very seriously. We understand that the information collected from our customers is sensitive and confidential. As a school management software provider, we are committed to ensuring the privacy and security of the personal information of our customers in accordance with POPI applicable data protection laws and regulations. To achieve this, we have implemented physical, technical, and administrative safeguards to protect our customers' personal information.

We only collect personal information that is necessary for the provision of our services, and we do not sell or rent personal information to third parties. We will retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including any legal or regulatory requirements. Once personal information is no longer needed, we will securely dispose of it.

Our customers have the right to access, correct, or delete their personal information. We will promptly notify our customers in the event of a data breach that may compromise their personal information.

We receive and store any information our customers knowingly enter on our Scadsys suite of applications, which may include personal information such as name, username, email address, phone number, profile picture, school and location, and any other information necessary for us to provide our services. Our Scadsys portal displays personal data about children such as profile picture, names, learning and behaviour notes, attendance records, contact information, and other information necessary for the use of our services. It is the sole responsibility of each school to adopt adequate technical and organizational measures to protect this information, and ScadCo shall not be held liable for any breaches resulting from the misconduct of the school or its employees.

We do not rent or sell our customers' personal information.

We take information security seriously and protect our customers' Scadsys account personal information with a password. Customers may help protect against unauthorized access to their account and personal information by selecting and protecting their password appropriately and limiting access to their computer and browser by signing off after they have finished accessing their account. However, we cannot guarantee the security of user information due to unauthorized entry or use, hardware or software failure, and other factors.

Our customers have the right to access, correct, erase, restrict processing, object, and request a copy of their personal data. We will not charge any fees to access personal information or exercise any of the other rights. However, we may charge a reasonable fee if the request is clearly unfounded or excessive. If customers have any questions or requests related to this Policy, they may contact us at info@scadco.co.za

Finally, we do not own any content or information schools provide to our Scadsys platform; schools own the content and information. We do not make any representations or warranties concerning any content, including personal data, while accessing the Scadsys Services, and we will not be responsible or liable for its accuracy. Our Services and software are provided on an "as-is" basis, without warranties of any kind, either express or implied. Each school is obliged to comply with all applicable regulatory provisions in terms of data protection and privacy – including, but without limitation, grounds for processing personal data and measures for its protection.

Passive Information Collection

As you navigate through this site, certain anonymous information can be passively collected (that is, gathered without your actively providing the information) using various technologies, such as cookies, Internet tags or Web beacons, and navigational data collection (log files, server logs, clickstream). Your Internet browser automatically transmits to this site some of this anonymous information, such as the URL of the Website you just came from and the Internet Protocol (IP) address and the browser version your computer is currently using. This site may also collect anonymous information from your computer through cookies and Internet tags or Web beacons. You may set your browser to notify you when a cookie is sent or to refuse cookies altogether, but certain features of this site might not work without cookies. This site may use and combine such passively collected anonymous information to provide better service to site visitors, customize the site based on your preferences, compile and analyse statistics and trends, and otherwise administer and improve the site for your use. Such information is not combined with personally identifiable information collected elsewhere on the site.

Protection

This site is hosted in a Tier 3 data center behind an industry strength firewall which is protected from hackers. The site uses secure sockets (encryption) to communicate with browsers.

Changes to This Privacy Policy

If this Privacy Policy changes, the revised policy will be posted on this site. Please check back periodically, and especially before you provide any personally identifiable information. This Privacy Policy was last updated on 15 April 2023.

Description of goods and/or services

When trading on this web site the client will be trading with a selected School or College. ScadCo will facilitate the trading between client and school/college with its software solutions. No trading will be done directly with ScadCo.

Delivery policy

Subject to availability and receipt of payment, requests will be processed within 2 days and delivery confirmed by way of an order number.

Export restriction

The offering on this website is available to South African clients only.

Return and Refunds policy

The provision of goods and services by School/College is subject to availability. In cases of unavailability, School/College will refund the client in full within 30 days. Cancellation of orders by the client will attract a 2-3% administration fee depending on the school/college.

Customer Privacy policy

ScadCo shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from here.

Payment options accepted

Payments may be made via Visa and MasterCards and other methods like Zapper.

Card acquiring and security

Card transactions will be acquired for School/College via PayGate or PayFast who are the approved payment gateway for all South African Acquiring Banks. PayGate/PayFast uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za or www.payfast.co.za to view their security certificate and security policy.

Customer details separate from card details

Customer details will be stored by ScadCo separately from card details which are entered by the client on PayGate/PayFast’s secure site. For more detail on PayGate/PayFast refer to www.paygate.co.za or www.payfast.co.za.

Merchant Outlet country and Transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

Country of domicile

This website is governed by the laws of South Africa and ScadCo chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

Variation

ScadCo may, in its sole discretion, change this agreement or any part thereof at any time without notice.

This website is maintained by ScadCo Pty (Ltd) based in South Africa with DL Struwig and MJ Struwig as Director(s).

ScadCo contact details

Willow Wood Office Park
C/o Cedar Road and 3rd Street
Broadacres, Sandton
South Africa

Phone: Office: 011 065 9321

Sales and Support: mitchell@scadco.co.za
Products and Accounts: accounts@scadco.co.za